Natural Ingredients

Natural Ingredients

Exclusive Cake

Exclusive cakes

Fast Delivery

Fast shipping

Market

Chain of stores in Baku & Sumgait

FAQ

What is Viva Dessert?

Viva Dessert is a network of confectioneries that provide a wide range of desserts and baked goods from different countries. From refined desserts of French cuisine to spices saturated with oriental, oriental sweets. In more detail you can read about us in the section "About the Store".



How to register?

For your convenience with further orders, you can register. Below is the procedure for opening a personal cabinet:

- click on the active "Personal Cabinet" (upper right corner).

- in the pop-up window you will have the opportunity to register. You can create an account in Viva Dessert through the social network Facebook. Also you have the opportunity to register by filling out the registration form. By specifying the name and surname, phone number for communication, email address, and also setting a password for your account, you will become a user of Viva Dessert. This will give you the opportunity to track your orders, watch the order history, and also be aware of all stocks in a timely manner.



Problems with registration, what should I do?

In case of unexpectedly appeared problems with registration, you can contact us:

- by e-mail - s.husein@vivadessert.az

- by customer support number - *0770

- on social networks: Facebook , Instagram.



How can I change contact information in my account?

In the personal account of the user there is a section - "Profile settings". There you have the opportunity to change: Name, contact information: address, phone number, e-mail address, as well as the security password.



What payment methods are provided?

Among payment methods, you have two options:

- Payment in cash, upon receipt of the goods. The money must be transferred to the courier from the delivery service of Viva Dessert. You will receive a receipt confirming the purchase.

- Payment by Credit Card (Visa,Visa Electron, MasterCard)



What if I'm having problems with the product?

In case you have problems with the goods, you need to contact the short number *0770, the operators will connect you to the manager of the online sales department. If the reason for which you want to return is consistent with the terms of use of the site, your damage will be reimbursed.



What is Bonus Plus and how to get it?

You can get acquainted with the operation of the Bonus Plus system in the Bonus Plus section.



How long does it take to receive orders?

Line products are accepted 3 hours before the desired delivery time. Orders for exclusive cakes and cakes with mastic decor should be made no earlier than 3 days before the desired day of delivery. Business hours are 10: 00-19: 00c Monday to Saturday.



Can Viva products be ordered by phone?

Yes, maybe. Viva Dessert has an information center - * 0770. Working hours are from 09:00 to 19:00 from Monday to Saturday.



How can you get a job in Viva Dessert?

Please provide your CV with information about previous employment, education, personal data and photos on e-mail:



Can you suggest a cake recipe?

We are open to any suggestions! You can send your suggestions in private messages on our official pages on social networks: Facebook , Instagram .



Where can you complain or offer?

You can send your complaints or suggestions to private messages on our official pages on social networks: Facebook , Instagram .

Attention!

Leave your contact information and our manager will call you back during business hours and clarify all the details.

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Leave your contact information and our manager will call you back during business hours and clarify all the details.

Attention!

Leave your contact information and our manager will call you back during business hours and clarify all the details.